+968 24730939

General Hotline Number

Complaints and Grievances

Making and Lodging a Complaint / Suggestion

Customers have the right to express complaints and grievances to National Life & General Insurance Company SAOG in writing, by post, fax or email to the following address:

Mailing Address
National Life & General Insurance Company SAOG
   Location

PO Box 798, Postal Code 117
Wadi Kabir
Sultanate of Oman.

 

   Phone Number

Phone : +968 24730999

 

   Fax

+968 24727453

 

    E-Mail

complaints.oman@nlicgulf.com

ABU DHABI

Mailing Address
National Life & General Insurance Company SAOG
   Location

1st Floor, Dhafir Tower, Fatima Bint Mubarak Street,
Electra – Najda Intersection, PO Box: 26551, Abu Dhabi, UAE.

 

   Phone Number

Phone : +971 26445770

 

   Fax

+971 26445778

 

   Mobile Number

+971 564034750

 

    E-Mail:

complaints.auh@nlicgulf.com

Reporting Complaint to Insurance Regulators:
You may also send your complaint to Insurance Regulator:
For Emirates of Abu Dhabi (Health Authority Abu Dhabi): Send email to contact@abudhabi.ae
For Emirate of Dubai (Dubai Health Authority)http://ipromes.eclaimlink.ae
For any other complaints (Insurance Authority)https://smartservices.ia.gov.ae/

DUBAI

Mailing Address
National Life & General Insurance Company SAOG
   Location

Office Number-803, The Opus by Omniyat,
Al A`amal Street, Business Bay, Dubai,
United Arab Emirates

 

   Phone Number

Phone : +971 43961331

 

   Fax

+971 43970220

 

   Mobile Number

Phone : +971 505012805

 

    E-Mail:

complaints.dxb@nlicgulf.com

Mailing Address
National Life & General Insurance Company SAOG
   Location

Location: 20th Floor, Mazaya Tower 2, Khalid Ibn Al Waleed St., Sharq, Safat 13060, Kuwait
PO Box: 16366, Al Qadisiya, PC 35854, Kuwait

 

   Phone Number

Phone : +965 22060719

 

   Fax

 +965 22060720

 

E-Mail

complaints.kwt@nlicgulf.com

Sultanate of Oman
Mailing Address
National Life & General Insurance Company SAOG
   Location

PO Box 798, Postal Code 117
Wadi Kabir
Sultanate of Oman.

 

   Phone Number

Phone : +968 24730999

 

   Fax

+968 24727453

 

    E-Mail

complaints.oman@nlicgulf.com

United Arab Emirates

ABU DHABI

Mailing Address
National Life & General Insurance Company SAOG
   Location

1st Floor, Dhafir Tower, Fatima Bint Mubarak Street,
Electra – Najda Intersection, PO Box: 26551, Abu Dhabi, UAE.

 

   Phone Number

Phone : +971 26445770

 

   Fax

+971 26445778

 

   Mobile Number

+971 564034750

 

    E-Mail:

complaints.auh@nlicgulf.com

Reporting Complaint to Insurance Regulators:
You may also send your complaint to Insurance Regulator:
For Emirates of Abu Dhabi (Health Authority Abu Dhabi): Send email to contact@abudhabi.ae
For Emirate of Dubai (Dubai Health Authority)http://ipromes.eclaimlink.ae
For any other complaints (Insurance Authority)https://smartservices.ia.gov.ae/

DUBAI

Mailing Address
National Life & General Insurance Company SAOG
   Location

Office Number-803, The Opus by Omniyat,
Al A`amal Street, Business Bay, Dubai,
United Arab Emirates

 

   Phone Number

Phone : +971 43961331

 

   Fax

+971 43970220

 

   Mobile Number

Phone : +971 505012805

 

    E-Mail:

complaints.dxb@nlicgulf.com

Kuwait
Mailing Address
National Life & General Insurance Company SAOG
   Location

Location: 20th Floor, Mazaya Tower 2, Khalid Ibn Al Waleed St., Sharq, Safat 13060, Kuwait
PO Box: 16366, Al Qadisiya, PC 35854, Kuwait

 

   Phone Number

Phone : +965 22060719

 

   Fax

 +965 22060720

 

E-Mail

complaints.kwt@nlicgulf.com